DCEdental: the largest online dental CE directory in the world

Practices are far more likely to achieve excellence if there is a solid management model whose end result focuses on the best in customer service. Spend a day at the University of Minnesota with Sally McKenzie, a highly regarded dental practice management consultant, and learn the 5 M's (message, materials, measurement, manpower, management) of a successful management model applied to dentistry. This unique continuing dental education seminar will focus on management of both the business and clinical aspects of dentistry. Doctors as well as every member of the dental team will benefit from this nuts and bolts course that is packed full of proven concepts and practical systems that can be put into use immediately.

You will discover how to:

create the M "message" for new patients.

enhance patient loyalty.

keep patients returning to your practice.

measure the results of your efforts.

develop accountable job descriptions.

recruit and hire peak performers.

identify personality types that affect practice system success.

reduce high overhead.