Dental CE Course: Advanced Methods for Insurance Claim Collections

Your billing staff or billing company probably spends a good deal of time calling insurance companies and following up on claims. Unfortunately there is a tendency for in-house staff members to simply accept everything that a customer service representative tells them.

The lecture will cover these topics:

• how to handle the collections call;
• contacting the insurance with real time claims or paper;
• understand what is being said in the Explanation of Benefits, versus simply writing off what the insurance company says;
• learning how to review the aging report with a fine tooth comb;
• what information you need to have before the call;
• how to document for advanced billing, and what letters to use for denial; and
• billing with the correct codes for that insurance.

RESULTS: Correct dental coding helps prevent the loss of revenue. By attending this lecture,
attendees will discover methods to boost their revenue by learning ways to collect more payment
more quickly and more accurately than before.