Dental CE Course: Dentistry's New Age of Competition

Objective of the day: For the dental office to have more fun, while attracting more new patients, that accept more treatment, for more profit, who come back again and again and tell more of their friends. If the objective sounds too good to be true, be assured it's not. Topics may include:
Team Building - Developing a World Class Dental Team
Maximizing productivity from each player? are team members productive? How are our team members affecting the "key" numbers of the practice?
The 4 day a week hygienist that produces $230,000 a year.
The qualities of Tiger Woods in a dental team member.
Environment and Customer Service
A Patient friendly environment where patients become missionaries.
Loyal patients that do not switch dentists.
High energy atmosphere where staff and patients thrive.
Customer service...are we really servicing customers? What do they think?
What is our product? Is dentistry a commodity?
What does "betterness" mean? Better techniques, better materials, better quality?
Profitability and Bottom Line - True, Predictable $ $ $
Profitability ... what's the bottom line.
The $120,000 a month hygiene without soft tissue management, assembly line scheduling, expanded duties or rushed appointments.
Growth - why all practices "hit the wall." Can we add $100,000 year compounded?
Understanding profit. Why +10% = +30%. Or -10% = -30%