Dental CE Course: How to Prevent or Satisfy the Unhappy Patient
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This course will focus on preventing and minimizing risk while improving and maximizing patient satisfaction. If there is a poor patient-care outcome, this course will teach you what you should and shouldn't do. In addition to detailed lecture information, you will participate in actual case scenarios to refine your ability to handle conflicts successfully.
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Contact Information
University of California at Los Angeles School of Dentistry
UCLA Dentistry, Continuing Dental Education
Box 951668, Room A0-121 CHS
Los Angeles, CA 90095-1668
United States
(310) 206-8388
Website: http://www.dent.ucla.edu/CMS200Sample/uploadedFiles/UCLA%20Spring2009.pdf
Course Information
Lecturer:
Credits:7
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