Dental CE Course: Team Up for Treatment Acceptance

This fast-paced course tells how you and your team can work together to achieve treatment acceptance as well as patient trust, loyalty and satisfaction. You will learn how to turn every encounter into a chance to sell patients on your practice and convince patients that your quality care is worth their time and money. Featuring videotaped clips from actual case presentations, the course offers a step-by-step approach to excellent patient communication, plus positive scripts for phone calls, case support and financial discussions. To train your team to be great communicators, seminar topics include:
Prepare a case presentation in minimum time with maximum impact
Convince patients of treatment value and achieve patient commitment
See examples of excellent presentation techniques by practicing dentists around the country
Overcome the obstacles to treatment acceptance
Speak successfully about fees, insurance coverage and managed care plans
What each team member can do and say to encourage treatment acceptance